Help & support

A little help.

For questions, problems, or feedback about Stille, contact support@stille.theill.com

Please include your iPhone model, iOS version, and a short description of what happened. Avoid sending passwords, payment details, or personal health information.

How long is a session?

Every meditation lasts ten minutes of playback. Pausing also pauses the countdown.

Do I need an account?

No. Open the app and tap Meditate.

Can I listen with the screen locked?

Yes. Start a session first, then lock your iPhone. Use the lock-screen playback controls to pause or resume.

Can I listen offline?

Yes. Meditation sounds are included with the app. No connection or account is needed.

There is no sound.

Check your media volume and connected headphones or speakers. Confirm the session is playing, or pause and resume it. If playback was interrupted by a call or a disconnected audio device, return to Stille to resume.

Do I have to share how I feel?

No. Stille does not request a rating or feeling after meditation. See our privacy information.

Is Stille medical care?

Stille provides a quiet space for meditation and relaxation. It does not diagnose or treat health conditions.